Billing and Financial Assistance
Point of Service Financial Counseling and Payment
Some payments may be required from you at the time services are provided, including:
- Insurance deductibles
- Payment for services not covered by insurance
Eligible patients may qualify for financial assistance
Memorial offers financial assistance to eligible patients without sufficient resources to pay for their hospital charges.
To determine eligibility, patients must:
- Apply for available government medical payment assistance programs
- Meet specific income guidelines
- Complete a financial assistance application
- Supply required financial records
For more information, you can contact Memorial's Patient Access and Financial Services Department at (618) 257-5530 or download and print the Financial Assistance Application. To read our policy on Finanical Assistance, click here.
Information About Your Hospital Charges
The public may view a printed copy of Memorial Hospital's charge master at the Patient Access and Financial Services Department located at 4500 Memorial Drive, Belleville, Illinois, Monday through Friday from 8:00 a.m. to 4:30 p.m.
Recognizing that the hospital charge master is a lengthy and complex document, a designated representative from Patient Access and Financial Services will be available during these hours to assist the public. Hospital charges are the amounts before any discounts.
Patients interested in determining their financial responsibility can contact their health insurance plan for information on out-of-pocket costs for services as well as the Memorial Hospital Patient Access and Financial Services Department at (618) 257-5510 for specific price estimates and assistance. This amount is typically less than hospital charges due to discounts based on health insurance, financial assistance, prompt pay and uninsured discounts.